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Privacy Policy

Collection of personal information

We collect, store and process personal data as part of our activities and marketing.

The collection takes place when you contact us, make a reservation, use our website or our social media profiles, etc. We typically receive the information directly from you, but we may also receive information from other parties, such as booking portals.

We send out newsletters and use social media (Facebook, Instagram and LinkedIn) to be in close contact with interested users. Depending on your behavior, we and the social media may collect information about you in relation to whether you “follow” our page, comment on our post/page, or whether you have visited our page, for example.

​What do we use the information for?

We use the information to, for example, verify availability, complete the booking and issue a confirmation. If you have signed up for our newsletter, we will not pass on your information to others, and you always have the option to unsubscribe. If you send us an unsolicited application, we will use the information to assess whether you could be interesting for a possible job. You can ask us to delete your application and CV at any time.

How long do we keep the information?

The guest information that we have collected in connection with booking will be stored for 2 years from the last stay. If you have been subscribed to our newsletter, but have chosen to unsubscribe, we will store the information related to this for 2 years, as we are obliged to be able to document your consent during this period. Information for use in accounting will be stored for 5 years from the end of the financial year to which the information relates.

If you have sent us a job application, this and the associated attachments will be stored for 6 months after the application deadline, unless you give us consent to store it for a longer period.

Access to your personal information
You have the right to access the information we have registered about you, and of course you also have the right to have your personal information corrected or deleted.

Do you want to change your information
Send an email to our data controller Anne Mette Christensen at annemette@arnkilhus.dk if we need to change or delete the personal information we have about you, or if you have any questions about the guidelines in our privacy policy.

Collection of Personal Data
We collect, store, and process personal data as part of our operations and marketing activities.

 

Data is collected when you contact us, make a reservation, use our website, or interact with our social media profiles, etc. We typically receive this information directly from you, but we may also receive it from third parties, such as booking platforms.

 

We send newsletters and use social media (Facebook, Instagram, and LinkedIn) to stay in close contact with interested users. Depending on your activity, we and the social media platform may collect information about you, for example if you follow our page, comment on our posts, or visit our page.

 

What do we use your data for?
We use your information, for example, to verify availability, complete bookings, and issue confirmations.

 

If you have subscribed to our newsletter, we do not share your information with third parties, and you can unsubscribe at any time.

 

If you send us an unsolicited job application, we use your information to assess whether you may be a suitable candidate for potential employment. You can request that we delete your application and CV at any time.

 

How long do we store your data?
Guest information collected in connection with bookings is stored for 2 years from your most recent stay.

 

If you have subscribed to our newsletter but later unsubscribe, we retain related information for 2 years, as we are required to document your consent during this period.

 

Information used for accounting purposes is stored for 5 years from the end of the relevant financial year.

 

If you have submitted a job application, it and any related documents will be stored for 6 months after the application deadline, unless you give consent for us to retain them for a longer period.

 

Security
We maintain high security standards, including the protection of your personal data. We have implemented a number of internal procedures to ensure compliance with these standards and to protect your data from unauthorized access.

 

Access to your personal data
You have the right to access the information we hold about you, and you also have the right to have your personal data corrected or deleted.

 

Updating your information
If you would like to update or delete the personal data we hold about you, or if you have any questions about our privacy policy, please contact our data controller, Anne Mette Christensen, at annemette@arnkilhus.dk.

The city hotel Hotel Arnkilhus and the countryside hotel Als Kloster are run by the same family

Logo for Hotel Arnkilhus - the cozy city hotel
Check-in and check-out

Check in:
Every day from 3 pm

Check out:
Weekdays until 10 am
Weekends/holidays until 11 am
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Reception

The phone is open every day from 8-17
Phone (+45) 74 42 23 36

reception@arnkilhus.dk
See our latest inspection report from the Danish Veterinary and Food Administration
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