Privacy policy
Collection of Personal Data
We collect, store, and process personal data as part of our operations and marketing activities.
The data is collected when you contact us, make a reservation, use our website, or interact with our profiles on social media platforms, etc. We typically receive the information directly from you, but we may also receive data from third parties, such as booking portals.
We send out newsletters and use social media (Facebook, Instagram, and LinkedIn) to stay in close contact with interested users. Depending on your behavior, we and the social media platform may collect information about you — for example, whether you follow our page, comment on our posts/page, or have visited our page.
What Do We Use the Information For?
We use the information, for example, to verify availability, complete the booking, and issue a confirmation. If you have subscribed to our newsletter, we do not share your information with others, and you can unsubscribe at any time. If you send us an unsolicited job application, we use the information to assess whether you may be a suitable candidate for potential employment. You may request that we delete your application and CV at any time.
How Long Do We Store the Information?
Guest information collected in connection with bookings will be stored for 2 years from the date of the most recent stay. If you have subscribed to our newsletter but later unsubscribed, we will retain the related information for 2 years, as we are required to document your consent during this period. Information used for accounting purposes will be stored for 5 years from the end of the financial year to which the data relates. If you have sent us a job application, it and any attached documents will be stored for 6 months after the application deadline, unless you give us consent to retain it for a longer period..
Security
We maintain high standards of security — including when it comes to protecting your personal data. That’s why we have a range of internal procedures in place to ensure we meet security standards and protect you from unauthorized access to your personal information.
Access to Your Personal Data
You have the right to access the information we have registered about you, and of course, you also have the right to have your personal data corrected or deleted.
Want to Update Your Information?
If you would like us to change or delete the personal data we hold about you, or if you have any questions regarding the guidelines in our privacy policy, please send an email to our data controller Anne Mette Christensen at annemette@arnkilhus.dk.
Sikkerhed
Vi har høje standarder for sikkerhed - også når det gælder beskyttelsen af dine personlige oplysninger. Derfor har vi en række interne procedurer, der sikrer, at vi lever op til sikkerhedsstandarderne og beskytter dig mod, at uvedkommende får adgang til dine persondata.
Adgang til dine personlige oplysninger
Du har ret til at få indsigt i de oplysninger, som vi har registreret om dig, og du har selvfølgelig også ret til at få korrigeret eller slettet dine personlige oplysninger.
Vil du ændre dine oplysninger
Send en mail til vores dataansvarlige Anne Mette Christensen på annemette@arnkilhus.dk, hvis vi skal ændre eller slette de personlige oplysninger, som vi har om dig, eller hvis du i øvrigt har spørgsmål til retningslinjerne i vores privatlivspolitik.